What is Five Star Wellbeing Supplementary Audit?
The Five Star Wellbeing Supplementary Audit process involves an in-depth examination of an organisation’s wellbeing policies, protocols and associated arrangements. It acknowledges the outcomes from relevant elements within the health and safety audit and carries over applicable element scoring into the wellbeing module. Completing the Five Star Occupational Health & Safety Audit followed by the Wellbeing Supplementary Audit provides a comprehensive review across the organisation’s health, safety and wellbeing structure and arrangements.
The score for the Five Star Occupational Health & Audit is locked in. If improvements have been made to relevant areas within the three months, then information can be reviewed during the Wellbeing Supplementary Audit, but this will not affect scoring for the Five Star OHS (occupational health and safety).
The audit focuses on the key aspects of an organisation’s wellbeing performance and offers a structured path for continual improvement towards best practice. Utilising relevant expertise, experience and acknowledging aspects of internationally recognised wellbeing performance models, British Safety Council has developed a unique Five Star Wellbeing Audit model that objectively evaluates wellbeing policies, protocols and arrangements against current best practice techniques. The audit model is reflective of the recognised PLAN – DO – CHECK – ACT management cycle.
What does the Wellbeing Supplementary Audit include and how is it carried out?
The Five Star Wellbeing Audit is undertaken using the following process of objective verification.
The auditor will review all aspects of the organisation’s wellbeing management processes and supportive arrangements against the requirements of the Five Star Wellbeing Audit specification. The auditor will also assess the effectiveness of implementation of these arrangements through observation of relevant agreed site(s) and sampling of operational activities.
During the audit process, management, staff, and relevant stakeholders will be interviewed (as agreed) informally and formally, to discuss aspects of wellbeing management performance relevant to their roles and responsibilities.
After the interviews, a consolidation and verification exercise will be undertaken to enable organisations to respond the auditor’s questions, queries and provide additional documentation if required.
A subsequent report is produced identifying the strengths and areas for improvement within the organisation’s wellbeing management arrangements, focusing on key outcomes, observations and recommendations for continual improvement.
Wellbeing Supplementary Audit: Audit delivery process steps
The four sections of the audit (leadership, commitment and planning / implementation / performance monitoring / evaluation and continual improvement) are based upon the PDCA component elements and are also inclusive of the recognised five domains of wellbeing, namely:
- Good Work
- Values and Beliefs
- Relationships and Voice
- Personal Growth.
Each section is made up of a number of individual component elements relative to the overall theme of the section.
The recommendations arising from the audit against the criteria requirements of the Five Star Wellbeing Audit, are within the audit report in a prioritised tabular format for each section, based upon a straightforward three-level threshold (RAG system).
The report identifies the strengths and areas for improvement within the organisation’s health, safety and wellbeing management systems. The report also includes observations and recommendations, together with action planning, for consideration, together with a quantified (graded) outcome.
What are the outcomes of the audit and is further support available?
Upon completion of the audit process, a comprehensive report is prepared by the auditor and will be issued within twenty-eight (28) days. The report content will include (except for items fully covered in the Five Star Occupational Health & Safety Audit report):
- Executive summary - top-level summary of findings, providing an executive overview of strengths and areas for improvement moving forward)
- Observations - detailed auditor findings relevant to each section and elements within them
- Recommendations for improvement - auditor recommendations for consideration within each section and elements within them
- Action planning tables - recommendation tables for each section which can be used for structured improvement planning or incorporated into an organisation’s own overall planning format.
Optional further support is available in relation to the development and implementation of individual recommendations or the overall improvement plan.
Why should organisations consider the Five Star Supplementary Wellbeing Audit?
Completing the Five Star Occupational Health & Safety Audit followed by the Wellbeing Supplementary Audit provides a comprehensive review across the organisation’s health, safety and wellbeing structure and arrangements.
The Five Star Occupational Health & Safety Audit provides an in-depth review of an organisation’s health and safety performance against recognised standards and best practice techniques. The audit specification includes relevant general aspects of wellbeing management and arrangements as they are considered integral within a best-practice health and safety management system and safe working environment. Achieving a Five Star outcome from the audit process provides eligibility to the Sword of Honour award scheme.
The Five Star Supplementary Wellbeing Audit provides organisations, that whilst historically may have focused primarily on health and safety management, now wish to start to focus on wellbeing. It is becoming increasingly recognised that poor employee wellbeing not only results directly in increased costs to an organisation, through increased working days lost, having a less engaged and therefore a less productive workforce, and having increased levels of presenteeism, but also increases the risk of accident or injury. The business benefits of implementing wellbeing programmes are also becoming clearer. Deloitte’s research suggests an average Return on Investment (ROI) of 4:1 from such programmes and Anglian Water recently reported an ROI of 8:1 from their wellbeing programme. The issue of employee wellbeing has quickly moved from being an internal HR function to a priority issue for top management within organisations.
The Five Star Wellbeing Supplementary Audit offers organisations an independent benchmark analysis of their current status relating to wellbeing management and associated arrangements. The audit will provide a structured route toward best practice in this aspect of management and will enable an organisation to prioritise resources accordingly.
The Wellbeing audit outcome, which includes applicable elements from the Five Star Occupational Health and Safety Audit, may provide eligibility to the Shield of Honour award scheme if a Five Star outcome is achieved.
The audit outcome will also provide stakeholders (both internal and external) with confirmation of the organisation’s commitment toward employee wellbeing and business improvement overall.
Why choose us?
Our audit and consultancy services are internationally recognised and are the best way to ensure your wellbeing systems (and associated arrangements) are suitable for your business requirements, promote continual improvement and are effectively implemented.
As part of our own quality control processes, we ensure:
Our audit and consultancy products are regularly reviewed to meet customer needs, expectations and sector best practice
Consistently high standards of service are achieved through a robust quality assurance process including auditor standardisation, training and performance monitoring
Our technical specialists serve on strategic committees for occupational health, safety, environmental and wellbeing standards
We have a unique internationally recognised best practice (Five Star) audit process
Industry recognition from awards such as the prestigious Shield, Sword or Globe of Honour.
Here is a list of common questions that people ask us. If you can’t find what you’re looking for please email [email protected] or call us on +44 (0)20 8741 1231.
What consultancy services do you offer?
Our health and safety and environmental consultancy services are based entirely on customer needs and involve one of our experts helping to support improvements in performance in general or more specific areas (for example: risk assessments, training needs analysis, legionella surveys, asbestos management, permit to work processes, strategic planning, culture surveys, etc.)
What audits does the British Safety Council offer?
We currently offer a range of audit products and services including our best practice Five Star Wellbeing Audit, Five Star Occupational Health and Safety, Five Star Environmental and Five Star Integrated audits. We also offer certification audits to the ISO 14001 (2015) standards and the ISO 45001 standard (when issued). A bespoke sector-specific systems review service (safety and environmental) is also available and provides a baseline indication of how effectively your safety, health and/or environmental systems are being implemented across multiple sites or within specific departments.
Five Star Occupational Health and Safety Audit - what is it?
Our Five Star Audit is an internationally recognised, quantified and comprehensive audit process used by organisations to compare their health and safety management system against best practice technique and current trends.
Five Star Occupational Health and Safety Audit - what is changing?
The current specification continues to offer you the opportunity to progress toward a best practice occupational health and safety management system(s) and the business benefits this can produce. The specification aligns best practice safety management indicators (including leadership and stakeholder engagement) against a Plan - Do - Check - Act management model.
As part of the British Safety Council’s commitment to the continual product-improvement, together with a recognition of recent developments in legislative and safety management trends, our five-star audit specification(s) are reviewed on an annual basis.
Five Star Environmental Audit - what is it?
Our Five Star Environmental Audit is an internationally recognised audit process used by leading organisations to compare their environmental performance against best practice and current trends.
What is the Sword of Honour?
The Sword of Honour is an award scheme available to organisations that have achieved a five-star rating in our Five Star Occupational Health and Safety Audit. A separate award process is independently adjudicated and only those submissions from five star organisations, which meet defined criteria, are awarded the sword of honour status. A true recognition of excellence in health and safety management.
What is the Globe of Honour?
The Globe of Honour is an award scheme available to organisations that have achieved a five-star rating in our Five Star Environmental Audit. A separate award process is independently adjudicated and only those submissions from five star organisations, which meet defined criteria, are awarded the globe of honour status. A true recognition of excellence in environmental management.
ISO 45001 - What is it?
A new international health and safety standard management system standard that is expected to eventually replace BS OHSAS 18001. ISO 45001 reflects contemporary health and safety management requirements and is currently due to be published in late 2017.
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No matter what stage you are at with your health, safety and wellbeing initiatives, our free initial consultation will help you to understand priorities, next steps and areas of focus for your organisation.
ISO 45003 is a guidance framework, exploring how to recognise psychological hazards that can affect worker wellbeing, and actions that can be taken to manage them. It is written to complement and expand on ISO 45001, the internationally recognised standard for an Occupational Health and Safety Management System.
The Five Star Wellbeing Audit is an independent, comprehensive and holistic review of an organisation’s wellbeing management protocols and associated arrangements against current best practice technique within the wellbeing field.